FAQ

Faq

Frequently Asked Questions

General Appliance Repair FAQs

Start by unplugging the appliance and checking the user manual for any troubleshooting tips. Sometimes, it could be a simple fix, like resetting a circuit breaker or clearing a minor blockage. If the issue persists, avoid DIY repairs as this can void warranties or cause further damage. Reach out to our Melbourne technicians for professional advice.

It is usually easy to spot: if your appliance is making unusual grinding sounds, leaking water, emitting a burning smell, or not performing as efficiently as usual, it needs attention. Fixing small issues early prevents expensive breakdowns later.

It depends on the age and condition. If the appliance is under 8 years old or requires a minor fix, repairing is the most cost-effective choice. However, if it frequently malfunctions or the repair cost exceeds 50% of a new unit’s price, our technicians will provide an honest recommendation on replacement.

Prices vary based on the appliance type and fault complexity. Most standard repairs in Melbourne range from $100 to $500. We provide transparent pricing, including parts and labor, so there are no surprises on your final invoice.

Yes, for your safety and to protect the appliance’s electronic components, it is essential to disconnect the power. If it is a gas appliance, ensure the gas supply is turned off if you suspect a leak.

Most common repairs are completed within 30 to 60 minutes. If specific manufacturer parts are required that are not in our mobile service vans, the process may take 24-48 hours. We aim for same-day resolution whenever possible.

We service all major household appliances, including refrigerators, ovens, washing machines, dishwashers, clothes dryers, and cooktops. We work with all leading brands like Bosch, Samsung, Miele, and LG.

Yes. We offer a 12-month warranty on all new parts installed and a 90-day guarantee on our workmanship. This ensures your Melbourne home remains functional and you have total peace of mind.

Yes, we offer same-day service across Melbourne and St Kilda, subject to technician availability. We recommend booking before 10:00 AM to secure a same-day time slot.

Regular cleaning, descaling, and following the manufacturer’s guidelines are key. For washing machines, clean the seals; for fridges, vacuum the condenser coils. Our preventative maintenance service is also available to extend your appliance’s lifespan.

Specific Appliance FAQs

Check the thermostat settings and ensure the door seals are tight. If the compressor is silent or the fan is making noise, there may be a mechanical failure. Contact us immediately to prevent food spoilage.

Leaks are often caused by worn door seals, cracked inlet hoses, or a blocked drain pump filter. Check these areas first; if the leak is internal, a professional technician will need to inspect the drum and pump housing.

Ensure the oven clock is set (some models won’t heat if the clock is flashing). If the fan is running but there is no heat, the heating element has likely failed. This is a common, quick fix for our expert oven repair team.

A clogged filter is the most common culprit. Clean the filter at the bottom of the tub and check the drain hose for kinks. If water remains, the drain pump may be obstructed or faulty.

Loud noises usually indicate worn-out drum rollers, a frayed drive belt, or failed bearings. Continuing to use a noisy dryer can cause the motor to burn out, so prompt repair is recommended.

Check your main switchboard for a tripped circuit breaker. If the power is on but the display is blank or showing an error code, there may be a fault in the control board or internal wiring.

Yes, we have gas-certified technicians licensed to work on gas appliances. Gas repairs must always be handled by a professional to ensure there are no dangerous leaks or carbon monoxide risks.

This is often due to a blocked spray arm or the need for a rinse aid. If the dishes are still dirty, the heating element may not be reaching the correct temperature to dissolve detergents properly.

The machine might be unlevel or the internal suspension springs/shock absorbers may have worn out. Ensure the load is balanced; if it persists, the shock absorbers likely need replacement.

This is usually caused by a blocked defrost drain. When the drain is clogged with debris or ice, the meltwater overflows and ends up on your kitchen floor. We can clear this quickly and show you how to prevent it.

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Appliance Repairs OnlineExcellentAppliance Repairs Online5.0 Based on 55 reviews fromSee all reviews review us onRivkah GronerRivkah Groner ★★★★★ Tom is quick to reply and always comes when he says.He’s a talented repairman and has fixedmy oven, fridge, washing machine and dryer!Peter McGlonePeter McGlone ★★★★★ Fast and very good communication. Fixed the dishwasher in no time after getting the partRecommendMarisa DickinsMarisa Dickins ★★★★★ Quick service and great customer service. Recommend.Helen KakoulidouHelen Kakoulidou ★★★★★ Tom came quickly and explained to me what the filter was for and why water was running. I highly recommend it.David LewisDavid Lewis ★★★★★ Had an issue withy dishwasher, which I was sure was related to the pump. Appliance repairs showed up same day I logged the call, and within minutes of arriving had found the issue, a blockage. In another two minutes the blockage was cleared and the dishwasher was working again.There was no cost which I greatly appreciated.Amazing customer service, I can't thank you enough.Steve OvensSteve Ovens ★★★★★ Tom from Appliance Repair came out to assess our leaking dishwasher - quickly identified the issue, ordered the replacement part and came back to install it a couple of days later. Arrived on time, professional and organized. Reasonable rates. Appliance Repair offer a great service - would definitely use again.Sandra BosakSandra Bosak ★★★★★ Appliance Repairs online are experienced and knowledgeable service specialists. I highly recommend them. 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Highly recommended, Tom was very thorough and had my machine fixed in no time at all.Thank you for such good service.Spencer McInisSpencer McInis ★★★★★ Excellent work, quick repair, friendly support and techniciansowen daviesowen davies ★★★★★ Great service!Cassandra GrayCassandra Gray ★★★★★ Super helpful! The technician arrived early and fixed my washing machine quickly, would recommend.M ConteM Conte ★★★★★ Tom was brilliant, came same day, fixed the dishwasher blockage in a few minutes ,no mess ! Highly recommendKeith OrKeith Or ★★★★★ Adi MAdi M ★★★★★ Tom was very helpful on the phone with advice on my broken washing machine..Kim Au PhamKim Au Pham ★★★★★ Huge thanks to Tom for his amazing service to fixe my dishwasher. He’s incredibly efficient, highly skilled, friendly and very professional. I’m so grateful for his help—couldn’t recommend him more!!Leo StubbingLeo Stubbing ★★★★★ Tom arrived on time & quickly worked out what was wrong with our washing machine.He was efficient & made sure everything was working after he changed the part.Excellent service.Steve PhillipsSteve Phillips ★★★★★ Tom was on time, very professional, and diagnosed the problem very quickly.EliEli ★★★★★ Very helpful indeed!Troubleshooted over ohone and suggested which parts!Highly recommend!Mindy RosenbaumMindy Rosenbaum ★★★★★ Thank you Thomas!! Fast , efficient , friendly and easy to communicate with!!Elly KleinElly Klein ★★★★★ Washing machine got stuck- had a friendly and competent repairman on site same day, was promptly repaired and back in working order in record time.Highly recommend!Ruby LiuRuby Liu ★★★★★ solve problem nice and quick price reasonableTori RTori R ★★★★★ Ilan HaymanIlan Hayman ★★★★★ Martha JacksonMartha Jackson ★★★★★ Ash was fantastic. He was punctual and super helpful. Had the washing machine fixed in no time at all. Very knowledgeable and helped me in case I have future issues with the functioning of my machine. Thanks so much. Will definitely use again!Sandra QianSandra Qian ★★★★★ Professional and speedy service. Ash was very responsive and successfully fixed my leaking washing machine/dryer without my needing to order new parts. Thanks!Harriet FraserHarriet Fraser ★★★★★ Friendly service, great communication and quick turn around. Highly recommend.Mietta DownieMietta Downie ★★★★★ Super friendly and had great communication. Did a fantastic and efficient job. Thanks!js_loader